General Information
Our online store is committed to protecting your privacy and allows you to control how your data is processed. On your account management page, you can limit the use of your information. This privacy policy informs you about how we handle your personal data. You must accept these terms to use our online store services.
We collect data you provide, data observed during your use of our services, and data derived through analytics.
How We Use Your Data
- To provide a user-friendly and secure service
- To enhance customer experience- To develop customer service and the online store
Data Conroller
Q Sensei Oy / www.casadafinland.fi
Business ID: 3421830-7
Rahikankatu 3, 37120 Nokia, Finland
What Information We Collect
- Information you provide about yourself
- Identification data such as your name
- Personal ID number for credit agreements
- Contact details (address, email, phone)
- Payment details including credit agreements and invoicing data
- Location data (with consent) to estimate delivery times
- Email and verification for Google or Facebook login
- Usage and analytics data from the online store
- Purchase history (products and prices)
- Delivery details (chosen method, address)
- Product reviews
- Browsing data and device identifiers
- Data used for personalized content and marketing
- Providing contact and payment details is mandatory to complete a purchase
Data Sources
Primarily from you, but also from partners like credit service providers. We inform you about third-party data processing in the first contact or within one month of receiving your data.
- Legal Basis for Processing- Performance of a contract and legal obligations related to it
- Consent for marketing purposes
- Providing personal data is required to complete orders
Who Receives Your Personal Data
- Our company and employees
- Payment processors
- Delivery companies
- Suppliers
- Accounting firm
- Auditors
Purposes of Data Processing
- Managing customer relationships
- Order fulfillment and archiving
- Developing the online store and services
- Improving customer experience
- Analytics and statistical purposes
- Personalized content and marketing
- Preventing misuse
- Providing better customer service
- Data is processed based on contracts, site usage, explicit consent, or legal obligations.
Data Retention
- Online store data: 6 years
- Email archives: 7 years
- Accounting records: 7 years
Accessing Your Data
You can request a copy of your stored data by emailing:info@casadafinland.fi
Your Rights
- Access your personal data
- Correct inaccuracies
- Restrict processing (e.g., opt out of marketing)
- Object to processing
- Withdraw consent at any time (e.g., marketing consent)
- File a complaint with a supervisory authority
- Right to erasure ("right to be forgotten") only if we have no legal grounds to retain your data